digital.brarian

Tuesday, May 30, 2006

Engaged Patrons -- Thumbs Up

By now I'm sure you've heard of engagedpatrons.org

begin user feedback:

I went live using the Library Events on our library site about a week ago.

I began entering events earlier in May, then made every effort possible to push it to the limit. (Probably much to Glenn's frustration--but he worked out the bugs.)

Our Adult Services, Teen & Youth Depts all liked the fact that events are automatically deleted the day after the event. If you had visited our program page before, I would generally enter a whole month's worth of events, then delete the old ones at month end. Visit the site mid month, and you'd be scrolling a while.

I like the limit by audience feature. Before... we had separate event pages for adult, teen & youth. I often wondered if we were missing potential audience members.

I also really like the e-mail feature. See an interesting program, but want to see if a friend wants to come with you?... click email and they get all the important info!

The RSS feed is a bonus, I've contacted both the "official" village website and the unofficial one, we'll see if they opt to syndicate the program feed.

Staff isn't as excited about online registration, but Adult Services wants to experiment with it, but that's great because Glenn built it so you can offer registration on an event-by-event basis.

To me, it seems strange to offer access to everything over the website, then make people wait until we're open to register for a program!

So, if anybody is looking to see a library website with it in action, check it out!

end: user feedback

Highly recommend.

Great job Glenn!

2 Comments:

  • You can make that two thumbs up! We started using Engaged Patron's Library Events service this Jan. We will go live with Online Registration in March. Glenn Peterson has been great to work with. I can't recommend it enough.

    John Harper
    Loudoun County Public Library

    By Blogger J Harper, At 9:42 AM  

  • We've been using EP's Library Events service for about a year so sorry we're late to the comment party. We have nothing but high praise for EP and Glenn Peterson in particular. Small libaries need tools and EP is the best way to learn to use and leverage the tools. We can't thank EP enough for adding opportunities for us us to better serve our patrons.

    Sue Berescik
    East Hampton Public Library(CT)

    By Anonymous Anonymous, At 6:55 PM  

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